Good evening Doc! The biggest flaw in the Indian medical education system is that it does not prepare you for the business of medicine. You learn about anatomical structures in the pelvis and the blood-brain barrier, but there is absolutely no conversation around what makes for a successful medical practice. And I’m not talking about big words like cashflow or debt-to-asset ratios; I’m talking about the basics. What attracts patients to your practice? What do they care about most? What aspects of healthcare are value drivers? These matters are considered too lowly for medical professionals to discuss, and yet they become the thorn in the side of so many extremely talented doctors building their practice. In today’s edition, we’re breaking down three communication patterns we’ve observed far too often that are driving patients away—especially women with chronic conditions like endometriosis who’ve already been dismissed by multiple doctors. You can perform the world’s cleanest endometriosis surgery, but if your patient doesn’t trust you, it doesn’t matter. Because every week, women walk in not just with pain, but with the baggage of five misdiagnoses, two dismissals, and a decade of being unheard. Sometimes we get the science right—but the signals wrong. And for patients reading this: understanding these patterns can help you find a doctor who will truly listen. Read more